Consumer Notice

Clinical Scope & Telehealth Suitability Disclaimer

Scope of Practice & Emergency Disclaimers

Valerie Holcomb, MS, LPC provides scheduled, outpatient telehealth psychotherapy. Outpatient virtual care is not appropriate for individuals experiencing acute, high-risk crises requiring higher levels of care or immediate medical stabilization.

Telehealth Services Are NOT Suitable For:

 Active Suicidal Ideation (SI) or Homicidal Ideation (HI): Individuals experiencing active thoughts, intent, or plans to harm themselves or others.

 Active Substance Withdrawal or Medical Detox: Individuals requiring active medical detoxification or medical oversight for substance withdrawal.

 Severe, Unstabilized Psychiatric Emergencies: Any crisis requiring immediate, real-time physical intervention or higher levels of care (e.g., inpatient hospitalization, partial hospitalization programs).

If you are experiencing a life-threatening crisis, active suicidal or homicidal thoughts, or severe medical symptoms, do not use this website or wait for an appointment. Immediately access emergency resources:

 Call or text 988 to reach the Suicide & Crisis Lifeline (Available 24/7, free, and confidential)

 Text HOME to 741741 to connect with the Crisis Text Line

 Call 911 or go to the nearest hospital emergency room

Texas Consumer Notice & Complaint Process

The Texas Behavioral Health Executive Council (BHEC) investigates and prosecutes professional misconduct committed by licensed professional counselors, marriage and family therapists, psychologists, and social workers.

Consumers have the right to:

 Request access to their health care records.

 Contact the Texas Behavioral Health Executive Council regarding a licensee.

 File a consumer complaint with the BHEC or the Office of the Attorney General’s Consumer Protection Division.

Texas Behavioral Health Executive Council (BHEC)

George H.W. Bush State Office Building

1801 Congress Ave., Suite 7.300

Austin, Texas 78701

Website: bhec.texas.gov

Phone: 1-800-821-3205

(This notice is provided in accordance with Rule 884.31 of the Texas Behavioral Health Executive Council and Texas Health and Safety Code Section 181.105.)

Notice to Vermont Clients

Mental health practice in Vermont is regulated by the Vermont Secretary of State, Office of Professional Regulation (OPR), and the Board of Allied Mental Health Practitioners. Consumers have the right to receive clear information regarding a practitioner’s qualifications, therapeutic orientation, fees, and client rights prior to or at the start of treatment.

Unprofessional conduct standards are defined under 3 V.S.A. § 129a and 26 V.S.A. Chapter 65. Consumers who wish to verify a license or file a formal complaint may contact the Office of Professional Regulation:

Vermont Office of Professional Regulation (OPR)

89 Main Street, 3rd Floor

Montpelier, VT 05620-3402

Phone: (802) 828-1505

Website / Complaint Portal: sos.vermont.gov/opr

South Carolina Consumer Notice & Regulatory Information

Notice to South Carolina Clients

Mental health telehealth services in South Carolina are regulated by the South Carolina Department of Labor, Licensing and Regulation (LLR) and the Board of Examiners for Licensure of Professional Counselors, Marriage and Family Therapists, Addiction Counselors, and Psycho-Educational Specialists. Clients have the right to receive information regarding practitioner credentials, scope of practice, fees, and privacy safeguards prior to therapy.

Please note: Telehealth services are not intended for acute behavioral health emergencies. If you are experiencing a mental health emergency, call 911, go to the nearest emergency room, or call/text 988.

To verify a license or file a consumer complaint regarding a licensee, contact the South Carolina LLR:

South Carolina Department of Labor, Licensing and Regulation (LLR)

Board of Examiners for Licensure of Professional Counselors

110 Centerview Dr.

Columbia, SC 29210

Phone: (803) 896-4658

Website / Complaint Portal: llr.sc.gov/cou

Florida Consumer Notice & Telehealth Hyperlink

Notice to Florida Clients

Mental health services provided via telehealth to clients located in Florida are regulated pursuant to Florida Statute § 456.47.

Out-of-state health care practitioners providing telehealth services to Florida residents must register with the Florida Department of Health. To view practitioner registration information or learn more about Florida telehealth regulations, please visit the official Florida Department of Health Telehealth website:

Florida Department of Health Telehealth Portal:

http://www.flhealthsource.gov/telehealth

Utah Consumer Notice & Telehealth Disclosure

Notice to Utah Clients

Services provided to clients located in Utah are delivered via HIPAA-compliant telehealth technology in accordance with the Utah Mental Health Professional Practice Act and Utah Administrative Code R156-1-602.

 Licensure & Credentials: Services are provided by a Licensed Professional Counselor holding valid authorization to practice in the State of Utah.

 Emergency Protocol: Telehealth services are not appropriate for acute, life-threatening psychiatric emergencies. If you are experiencing a crisis, call or text 988 for the Suicide & Crisis Lifeline, call 911, or go to the nearest emergency room.

 Regulatory Authority & Complaints: Mental health practice in Utah is regulated by the Utah Department of Commerce, Division of Professional Licensing (DOPL). To verify a license or submit a consumer complaint, contact DOPL:

Utah Division of Professional Licensing (DOPL)

160 East 300 South, 1st Floor

PO Box 146741

Salt Lake City, UT 84114-6741

Phone: (801) 530-6628 / Toll-Free in Utah: (866) 275-3675

Website / License Verification: dopl.utah.gov

Idaho Consumer Notice & Telehealth Disclosure

Notice to Idaho Clients

Mental health and virtual care services provided to clients located in Idaho are conducted in accordance with the Idaho Virtual Care Access Act (Idaho Code § 54-5701 et seq.) and regulated by the Idaho Division of Occupational and Professional Licenses (DOPL).

 Practitioner Identity & Licensure: Services are delivered via HIPAA-compliant interactive audio/video telehealth technology by a Licensed Professional Counselor holding valid state licensure/registration.

 Crisis & Safety Protocol: Telehealth is not designed for acute, immediate medical or psychiatric emergencies. If you are experiencing a life-threatening crisis, call or text 988 (Suicide & Crisis Lifeline), call 911, or go to the nearest emergency room immediately.

 Licensing Board & Complaints: Consumers may verify professional credentials or submit a formal regulatory inquiry or complaint through DOPL:

Idaho Division of Occupational & Professional Licenses (DOPL)

Board of Professional Counselors and Marriage & Family Therapists

11341 W. Chinden Blvd.

Boise, ID 83714

Phone: (208) 334-3233

Website / License Search & Complaints: dopl.idaho.gov/cou

Oregon Consumer Notice & Regulatory Disclosure

Notice to Oregon Clients

Services delivered to clients located in Oregon are provided in accordance with the Oregon Board of Licensed Professional Counselors and Therapists (OBLPCT). Practice adheres strictly to the Board’s Code of Ethics set forth in OAR Chapter 833, Division 100.

 Client Rights: Consumers have the right to expect practitioner qualifications under state law, examine public records maintained by the Board, receive clear fee schedules prior to service, and be assured of privacy and confidentiality subject to legal exceptions.

 Regulatory Authority & Complaints: Additional information about counselors or therapists is available on the Board’s website. To verify credentials or submit a formal complaint, contact OBLPCT:

Oregon Board of Licensed Professional Counselors and Therapists (OBLPCT)

3218 Pringle Rd SE, #120

Salem, OR 97302-6312

Phone: (503) 378-5499

Email: lpct.board@oregon.gov

Website: oregon.gov/oblpct